Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Return requests must be initiated within 7 days(the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a refund.
- Orders returned are subject to a 5% restocking fee. We also reserve the right to decline the return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility.
- Please allow 5 - 7 business days from the day we receive the returned package to process.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns are initiated directly through the site. The buyer will be responsible for paying shipping costs for returning items. Shipping cost are non refundable. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at evermoreeverlasting111@gmail.com.
Final sale and non-returnable categories:
- Swimwear
- Bodysuits
- Intimates
- Jewelry
- Beauty
- Print on Demand-items made specifically for you at time of purchase
- Sale items
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.